About a week ago we reached out to all of our hosting customers to inform them that we would be making a massive hosting environment change. This change was the migration from an Apache server to a LiteSpeed server. We are happy to report that the migration has been...
Are you in desperate need of emergency WordPress support? If so, we fully understand that you are probably in a complete panic because there is something on your WordPress website that is not functioning as it should be and you need support quickly to fix it. Well...
Finding a full list of WordPress Support Services that can cover the entire range of WordPress support that you may need to maintain a successful online presence could be a daunting task. There are several companies online that offer WordPress Support Services but...
Looking for dedicated WordPress hosting? Well, before we even dive into what this article is all about let's just start with what most WordPress users already know. There are many hosting companies out there that market themselves as WordPress specialized hosting. We...
We just made taking action on your site easy as pie! The web is jam packed with WordPress information and there is so much to filter through and implement on your site. We decided to create an easy and simple way for you to TAKE ACTION each day on your WordPress...
WP Fix It, a customer service company focused on helping WordPress website owners fix their websites, has launched a new website design. WP Fix It has been well known in the WordPress community for their main fast instant support service, as well as other popular...
Imagine a world where you could get 24/7 Live WordPress Support? Well we have really good news for you! This world exists and we have created it. You can now get instant access to a WordPress specialist when you need questions about why your WordPress site is not...
WordPress Technical Support Services are in abundance online You may not know this but we started our WordPress Support Services Company back in 2009 and back then there were only two companies offering online WordPress Support Services. It was us of course and...
Hello. My name is Jarrett Gucci and I am the owner and founder of WP Fix It. A few years ago I did a keynote presentation at WordCamp St Louis about how WordPress is not just software but what I like to call "LIFEWARE". I have a very strong belief that using WordPress...
We are nearing the end of another big year and wanted to let you know about some pretty cool changes we have made internally to provide you with better and faster WordPress support. NEW MANAGEMENT POSITIONS It will be 10 years ago this December when we flipped the...
When your WordPress website gets hacked, and you don't know how to clean it, you'll end up asking forums or searching on Google for places that can help you. There's a lot of choices. Some of the malware cleanup services are extremely expensive, and some are...
Are you dealing with the "my WordPress site is down" situation right now? Well we can help no matter what time or day of the week it is. We are here to fix it right away. WOW... what a ride it has been for the last almost 10 years offering Full Time WordPress Support....
Are you in a panic because of HostGator Malware Removal? We must start this off by saying that we think Sitelock is an AMAZING company that provides high level security solutions for WordPress sites. Sitelock is an industry leader in website security and infection...
24/7 WordPress Support, what does that really mean? Let us take a look back to 2009 when we created our company. The goal was to provide a place where WordPress users could get support for their site when things were not working as they should be. A massive part of...
We are on a daily mission to find new and improved ways to make getting WordPress help for beginners FAST and EASY. Our newest creation is the ability to ask a support question on your site to a live agent and even share your screen to better explain the problem you...
Hello! Jarrett Gucci here, Owner and Founder of WP Fix It. I recently gave a keynote presentation at a WordCamp in St. Louis and below is my opening statement and full recording. This was so much fun and my main focus was to open the minds of WordPress users to...
Back when we started our business in 2009, there were very few companies that were specializing in WordPress Support or even "Managed WordPress Services". It was mostly freelancers and development companies that built WordPress sites and then had to support them for...
We are so excited to talk about a spin off service we are creating where you can submit custom WordPress Development requests. We already have the market cornered with our Instant 24/7 WordPress Support but we often get requests that require custom development. We...
So we had a customer that uses our service often mention that it would be great if we kept FTP or web host login credentials on file for easy access on future tickets. We did not have this in place because we have always just asked for it if needed. Not all tickets...
Our newest GAME CHANGING service is the WordPress Support for Agencies system which will allow Agencies and Freelancers alike to have a branded place they can send their clients and get instant support. This type of WordPress Support is one of a kind and allows...
We are now the only online Instant WordPress Support company that offers live interactive support when you need it. We just started LIVE WORDPRESS SUPPORT where customers can screen share with us, annotate, have mouse control, send files instantly and live chat....
WP Fix It now lets you chat with your Agent LIVE That's right. We just added LIVE Agent Chat to our ticket system. This means that you can speak with the agent working on your issue LIVE as it is being done. See it in action below. CLICK ABOVE TO VIEW FULL SIZE...
We are are super excited to welcome Yusuf Chowdhury also know as the "Optimization Guy" to the publication team here at WP Fix It. Yusuf is a master of creating videos that provide business owners online marketing tools, strategies, and up to date services to help...
We actually sit around often and think of ways to improve how our customers get support on our site. Our newest creation is a simple and painless way to record your computer screen and include the recording when you submit your ticket. This really helps us to know...
