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My Siteground Hosting Review and Why I Would Trust My Kids With Them

My Siteground Hosting Review And Why I Would Trust My Kids With Them

written by Jarrett Gucci

April 30, 2018

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Jarrett GucciSo first let me start by introducing myself. My name is Jarrett Gucci and I am the Founder and Owner of WP Fix It. I really hope the title of this article grabbed your attention a bit. It is a very meaningful title to me as I am the father of 5 daughters ranging in age from 5 year old twins all the way up to an 18 year old college bound adult. I treasure my daughters greatly and when I sat here and thought how could I really express to the readers how much I trust this hosting company I am about to write about, it was easy. I would simply say that I WOULD TRUST MY KIDS WITH SiteGround. Yes I really would and I will explain why I would trust my most precious gifts in life with a hosting company. Do not think I am crazy just yet.

It all began back in 2008 when I was developer and earning my income from creating websites for small businesses. What a grind that was. I was a member of several professional business networking groups and spent so much time creating and nurturing new relationships to generate site development referrals. There was a gentleman named Nick that I had done some website edits for and he had a friend that needed to build and host a Joomla based website for the purpose of selling sunglasses online. Now at the time I was only helping and pitching WordPress development but how dare I say no to some money right. I had played with Joomla in the past but never actually did a full site build using the software. Anyways I was not worried and was confident I could figure it out and meet the deliverables presented to me by the client.

Now back in 2008 I was using Godaddy as the preferred hosting company for my development needs and the needs of my clients. With the Joomla build I decided to do some research to see if their was a hosting company that catered to hosting this type of software and had the support needed in case I hit a wall during setup. I did a few Google searches and also read many forums. I came across a company called SiteGround. They were marketing the fact that they specialized in CMS hosting for WordPress and Joomla platforms. This was a great find because at the time of discovery, they were offering a full year of hosting for only $10. I signed up and my first full Joomla development was a complete success with their support and guidance when needed.

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Soooooo… over the next couple of years from 2009 -2011 Godaddy had gone through some massive growth and was really targeting the WordPress community to sell hosting. During this growth I personally noticed a dip in support and much more important to me a lull in hosting environment improvements. The best example of this was that Godaddy still was not using a cPanel platform for their web hosting control area which I had grown to love and adore when I built the Joomla site with SiteGround.

Towards the end of 2011, I began to use SiteGround for all of my new WordPress development clients. This was one of those business decisions you do not realize at the time that it will have massive long term benefits. I quickly started seeing that all the hosting environment issues I had at Godaddy did not exist with SiteGround. My favorite thing was the one click WordPress setup. With Godaddy I had to setup a WordPress install manually but SiteGround offered a 30-60 second setup area inside of their cPanel. TIME IS MONEY right!!!

In December of 2012 SiteGround released their proprietary Super Cacher system. I truly believe this was an actual holiday gift to their customers and that is why it was released in December…;) YUP, it was a game changer for speeding up slow WordPress sites. The amazing caching plugins off today either did not exist back then or were not super powerful in overall speed increase. SiteGround developed a caching system that was specific to their servers and worked hand in hand beautifully.

Progress and forward thinking is such a huge draw for me when selecting a company to use that can help perform the tasks I need to be successful. One thing that SiteGround has always done is stay ahead of the internet needs to make a website operate at its optimal level. But please do not take my word for it. Let me share 2 things below that they did to stay ahead of the demands of software and the world wide web.

  1. Always offer the choice to run the most recent version of PHP on your website.
    Where this was the most powerful was when PHP version 7.0 came out. PHP version 7.0 was one of the requirements needed to take advantage of HTTP2 browser technology. Take a look at https://kinsta.com/learn/what-is-http2 for a detailed explanation of HTTP2 and how powerful it is to website speed.
  2.  

  3. They offer FREE SSL certificates to their hosting customers.
    This is sooooo important. A SSL certificate allows you to run your site using HTTPS in the browser address. This encrypts the data on your site. Google is also getting strict about websites being required to load in HTTPS instead of just HTTP. Learn more about this at https://www.wpfixit.com/why-you-should-have-ssl-on-your-wordpress-website

Now let us move ahead a few years. I started WP Fix It in 2009 but continued to operate my development business until 2015. Check out our full company history with a timeline at https://www.wpfixit.com/company-history. By August of 2015 I was happily hosting over 300 client sites with SiteGround. I can also say with great joy that none of these sites were ever infected which I must pat myself on the back for part of that fact being the security measures I put in place on all sites but the other large portion of these sites staying safe was the ROCK STAR hosting environment SiteGround provided. This is a big part of that TRUST MY KIDS WITH THEM statement.

Another SUPER SUPER IMPORTANT fact to make here is the support. I have worked with all the major web hosts and many of the small ones and what I see most often is when a customer needs to ask a host something, the wait time is out of control. SiteGround has 3 ways to contact them for support. They offer phone, live chat or ticket system. I personally in all 10 years I have used their services, have never used the phone or live chat option. I always create a support ticket so that way I can reference back any info within that ticket that helps to answer my question. The response time on these tickets is BLAZING FAST. I believe the longest I have ever had to wait for an initial reply was 5 minutes. If that is not reactive support then I have no idea what is. You really do not want to be a situation where your site is down and you need host intervention but it will take 30 or more minutes to simply work through the support Que.


IN SUMMARY
I just wanted to share by SiteGround story with others and stress the fact that I have worked with the majority of hosting companies and would not recommend any other company for simple reason that I have found SiteGround to satisfy the needs that both myself and all of my past clients have had to make sure their site is functional and loading as it should all the time online.

Share some of your own SiteGround thoughts below in the comments…

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368 Comments

  1. Chris

    Great service and easy to digest for a novice like myself. No stone left unturned when you have an issue and a solution more often than not is found when you get in touch with a rep. Today was exceptional service and I’m very happy with the outcome. Thank you Siteground.

    Reply
  2. James

    Konstantin has been so helpful for me today. Definitely the best advisor I have experienced with Siteground!

    Reply
  3. Kelly Greenslate

    I’m new to siteground and wordpress. Dilbert T. was patient and was easy to work with. Thank you.

    Reply
  4. Francis Stevens George

    Execellent all round!

    Reply
  5. OG

    Excellent customer service from Lilia :) thanks!

    Reply
  6. Panos

    Great service from Rumen! He was very helpful and insightful, as they say as smile goes a long way. Will definitely try SiteGround! Thanks :)

    Reply
  7. Thobile Mogorosi

    Awesome! Very patient and clear. Perfect personality for the job

    Reply
  8. Stephen

    I’m not the most technically advanced designer but Boyana B and Tsacho T helped me out with my backend configuration and made it really simple and easy – plus they did most of the work :)

    Reply
  9. Susan

    This has one of the best support that I’ve encountered with hosting. And I’ve used a lot of companies from low end to high. They will not only help you out and manually do what they can for you, they also tell you how to do it yourself. I have never heard, that can’t be done. I’m sure there are things that can’t be done but I’ve never heard it. I’ve been given better options instead. A+

    Reply
  10. Mr Baddhan

    Always fantastic support! Server performance is always fast!

    Reply
  11. Hskob

    I’m new to Siteground but the support impressed me

    Reply
  12. Irving

    great customer support and quick response

    Reply
  13. santosh shitole

    Comment resolved my issue within minutes – thanks a lot for quick fix and expert support..
    love u – keep it going.

    Reply
  14. Chris D

    Siteground is a blessing to be with. They are always prompt with their assistance, courteous and always solve my problem.

    Reply
  15. Francesco La Manno

    Siteground has excellent assistance that allows you to request help at any time via live chat.
    Fantastic!

    Reply
  16. Name *Ivan Fsp

    Thank you Siteground! Simply fantastic support!

    Reply
  17. Antonio Bokšić

    The best support ever!

    Reply
  18. Daniel Kosa

    Plamen saved me today. He is truly an asset who went way beyond the call to represent SiteGround in a professional way. Thanks to him my life is much easier. Stay safe all!

    Reply
  19. Nathan

    I work in support so I can say for sure their support is awesome! They are crazy fast and always knowledgable!

    Reply
  20. Gert J Nel

    Excellent support from Siteground!

    Reply
  21. Simon B

    Superb service. One of the very good reasons I keep using Siteground.

    Reply
  22. Van Glass

    Siteground just rocks…

    Reply
  23. Tom J Eversman

    superior customer service. Prompt, speedy, friendly, knowledgeable, and patient. Will continue using my web agency with SG for years to come.

    Reply
  24. Sandi

    Boris was wonderful.
    This was my very first website and I had made a mess. Although my work was not able to be saved, I regained access to my dashboard. On the bright side, i needed a fresh start.

    Reply
  25. Emmanuel Tavarez

    great customer support and quick response

    Reply
  26. David Foshee

    Great job, very helpful and we are very appreciative!

    Reply
  27. J Mathew

    Excellent Customer support, swift and accurate. The Siteground Team know their job too well. Kudos to the technically sound customer support team at SIteground.

    Reply
  28. Jeremy Bitton

    Very happy with the service I got from Eliyan! More importantly he seems like a great guy!

    Reply
  29. Jimrey Dapin

    Mariya was helpful. She responsively answered my queries. Siteground never failed a great customer assistance.

    Reply
  30. Kazel Cass

    Alexsandar was fast, efficient, friendly, professional, polite and helped me with exactly what I needed, even asking for clarification about what I wanted. 5 stars.

    Reply
  31. Myra

    Excellent support from Vladimir. Thank you! ⭐⭐⭐⭐⭐

    Reply
  32. Giselle Leeb

    I wanted to check a few things before buying hosting. I’ve used Siteground before for my clients. Great technical knowledge – it’s good to have somebody to explain things clearly!

    Reply
  33. John in Dallas

    Kristian was such a rock star!! she helped me resolve my billing issue with zero hassle and without making feel like i was unimportant. she was quick, kind and understanding. ten thumbs up for Kristian and a thousand thank you’s!!

    Reply
  34. Ken Banks

    Eliyan P. has been so helpful and I really appreciate his professionalism and speedy fixes. He has fixed some issues I have been needed help with for a couple of years. Eliyan has represented your business very well and should be recognized as an exceptional employee. Thanks to Eliyan. Ken Banks

    Reply
  35. Elize Elisma

    Superb service. One of the very good reasons I would like to use Siteground. I talked to Lilia D. She was so kind and patient

    Reply
  36. Elize Elisma

    SG Seems to the one of the best Host out there. great customer service.

    Reply
  37. Richard Crossnet Creative

    Comment thank you so much for the support

    Reply
  38. Elaine

    Excellent support and communication from Doncho.
    I love when I can just describe my needs and you are willing to make the changes for me, as there is always an anxiety about messing things up no matter how technical i think i am!! Elaine

    Reply
  39. sameer

    Great and super Support to solve my problem so fast …..That Really help me

    thank you so mush

    Reply
  40. Konstantin

    Konstantin M. is always fun to talk with. The first person whom I met with the same name as I have :) I wish I had less reasons to contact support but whenever I do it’s superb. The best support service I’ve seen.

    Reply
  41. Alex

    Marzia nailed it! Saved me hours of head scratching lol.

    Reply
  42. SE Eggelaar

    Very good service! And helpfull

    Reply
  43. Maya LaBoo

    Svetoslav was such a big help. So appreciative of his time and support!

    Reply
  44. Kim

    Their support is just awesome!

    Reply
  45. mark

    Victoria was helpful and professional. Siteground continues to provide value!

    Reply
  46. kris

    very very fast at sorting solution! 5 stars

    Reply
  47. MJ

    Great support and fast . Thank you

    Reply
  48. Tsakha

    best technical costumer care i have ever came across.

    Reply
  49. Olivia

    Siteground has THE BEST support I have ever experienced. So professional and quick to resolve issues. I am honestly so happy I chose them as my hosting company!

    Reply
  50. Jean Hamilton-Fford

    Comment
    Vladimir I. was phenomenal. He quickly and easily sorted the issue I was having with my site. Really appreciate how quickly and professionally SiteGround and their team work to help their customers. Many thanks!

    Reply
  51. Marco

    Very friendly and knowledgable! Every time I call my issue is resolved! Love SiteGround

    Reply
  52. Simon Cheng

    Fast response and professional service with good technical support.

    Thanks, that’s why I have to use Siteground.

    Reply
  53. Jennifer Lund

    Very helpful and explained everything I needed to know.

    Reply
  54. Armando Contreras

    great support and fast

    Reply
  55. Rayhaneh Haghgoo

    Their customer service is so great, friendly, helpful and supportive .

    Reply
  56. Babu Iqbal

    Mihail Great Support Person , thank you Siteground for providing affordable hosting / support service .

    Reply
  57. Jatinder Singh

    Best Support

    Reply
  58. Roberto Maresca

    Kind and smart

    Reply
  59. Aishwarya Singh

    I was helped by Sofiya S. So happy with the website services. They were so quick to solve query..

    Reply
  60. Jekob Debbarma

    Representatives are so helpful
    Thank You

    Reply
  61. Rayhaneh Haghgoo

    Their customer service was patient and answer all of my question.

    Reply
  62. Iain

    Couldn’t have been more helpful

    Reply
  63. Dorothy Lewis

    I talked with four different reps until I reached Dorbin A. He handled everything quickly easing the frustration that I had at the beginning of our chat. I’d choose him every time! Thanks Dorbin! You ROCK!

    Reply
  64. DONALD A GERTEISEN

    Very Helpful!!

    Reply
  65. Molly Leininger

    I had an issue I didn’t think was going to able to be fixed! I was back to fixing up my site within 10 minutes without having to call and wait on the phone! Thank you!

    Reply
  66. Brian Mcfarlane

    Thank you for helping prepare our sites for migration to Siteground. The support was there on a Saturday evening.
    Amazing.

    Reply
  67. sarthak gupta

    very kind of you for helping me in no time.

    Reply
  68. Kevin Seung

    He is very kind. Thank you

    Reply
  69. tom cartwright

    Thorough answers! Very helpful!

    Reply
  70. Lautaro

    For the second time I have used this chat and I have received clear, concise and useful information from two different representatives and two different matters. Well done!

    Reply
  71. Rocky

    Boayan did an excellent job. He knew exactly what to do. Once I followed his instruction, the issue was resolved.

    I trust SiteGround support and will recommend them to anyone that needs web hosting.

    Reply
  72. Dan Coombes

    Great service from Boyan. He understood my problem immediately, coordinated with the right people to fix it, and kept me informed along the way. Thanks.

    Reply
  73. Nichilas Alcock

    Just has Eliyan help me transfer over my URL from an old site to the new one I’ve built on Siteground, VERY helpful. Thanks once again.

    Reply
  74. Punil

    Customer service is fast and very friendly. They are good at resolving issues very quickly.

    Second time I’ve used the support and they’ve been great again. Would recommend as a hosting service!

    Reply
  75. Marleen

    I got great help from Julian! Very helpful and friendly! Thank you!

    Reply
  76. Viktoria

    Stanimir V. did and excellent job. He resolved all my issues in one interaction.

    Reply
  77. Louise

    Excellent help as always from the whole SiteGround team. Kostadin T was very helpful.

    Reply
  78. Tommy

    SiteGround support has always been amazing. Thank you all so much for helping out so quickly!

    Reply
  79. Fiona O'Donnell

    excellent, solution driven customer service. Cheery and very helpful! Well done.

    Reply
  80. R J VLIER

    Comment: Every question I had, Nikol S answered or gave me a lead.
    I thought that she was quick to respond and to the point.
    I am older and need more time to get through things and she was very supportive.

    Reply
  81. Miria Henry

    Mar P was very helpful and we found solution for both my problems

    Reply
  82. Yaniv

    Great service always solve my issues! thanks!

    Reply
  83. Mir Niamul Karim

    Quick response and solution. Great work.

    Reply
  84. Tony DiNetta

    Gabriel was Excellent! Very helpful and He solved my problem!

    Reply
  85. mark

    Always awesome!

    Reply
  86. Rob Dolliver

    I had trouble moving a site. Your support tam is amazing. From the chat support to the technical assistance. I love SITEGROUND. I am am so glad I moved. The support fixed my problem, and my site is so much faster.

    amazing!

    Reply
  87. Ella Fitriani

    Today is my second time was helped by Konstantin M. He is so helpful and quick response. Also, he is so friendly ;)
    And the most important is his advice solved my problem. Thank you Konstantin and Siteground!

    Reply
  88. Karol

    Comment
    If it’ll be confirmed that what Alexander did, actually works, he went an extra mile.
    “Give this man a raise.”

    Thanks!

    Reply
  89. Melissa

    I always get fast, friendly help from siteground! I will always use this hosting, because of the service!

    Reply
  90. Name *Greg Hails

    Alek was helpful. To be honest I expected to be given the runaround about how it was my problem ad nausem. That is usually the way these things go. But Alek found a problem in the mail config and corrected that. I don’t know if it fixed the problem we will wait and see but action was taken. I am thankful for that and his efforts.

    Reply
  91. Michael

    Amazing help Thank you!

    Reply
  92. Gregg E Graening LUTCF RTRP AFSP

    Supercalifragilisticexpialidocious!

    Reply
  93. Mayda

    Kristine was very helpful and patient and took the time to listen to my concerns.

    Reply
  94. Ezry Keydar

    Great support!
    Thanks!

    Reply
  95. Eli Migdal

    Great support – helped to fixed a big issue in minutes

    Reply
  96. Brian

    Rockstar tech support associate. Wonderful. Question itself totally needs to be in the knowledgebase – the hours needed to wait till clicking SSL – but associate was amazing. <3

    Reply
  97. John Adams

    Nice and quick support – the way it’s supposed to be.
    Thanks to Atanas P for resolving a simple but weird head scratcher.

    Reply
  98. Mark

    Siteground are great. They respond quickly and have always had the answers and then implement solutions to any issues I have. 5 out of 5 stars

    Reply
  99. Amy Barker

    \Hristian was INCREDIBLY helpful and helped me with my issue very quickly. Super friendly and A+++++. Thank you.

    Reply
  100. Christian Nelson

    Dobin I was so very helpful and fixed my problem in a very short time…he was very polite and friendly. Very short wait to be connected on the chat, and he was very responsive. It’s the best thing about SiteGround…the great technical support…I love it. Thanks so much, Dobrin. :)

    Reply
  101. Gastone Mwiine

    I love the way you handle clients. Keep it up! You value every single client and you make sure that someone’s need is addresses even if it necessitates you sacrificing a bit. I love the fact that you had to renew my domain name at your expenses and guided me on how i could pay using a convenient method. Such patience is not common among service providers of the 21st century.

    Reply
  102. Rick

    Excellent assistance, all fixed quick and easily.

    Reply
  103. Luis Alberto Forgiarini

    Site technical support is always very fast and effective with solutions. I am very satisfied with them. :)

    Reply
  104. Percival Ian Muico

    awesome support! Got my site fixed twice already hehe

    Reply
  105. Laerte TurT Jnr

    Siteground Support are Great. Todor Ivanov respond quickly and have had the answers and solutions to any issues I have. Thank You.

    Reply
  106. Lorraine

    Nikol was most helpful in answering my questions. Appreciate the rapid response time as well!

    Reply
  107. Candice Zakariya

    Great service! Helped me with all of my tech issues in record time!

    Reply
  108. Ray

    This guy Vasil, He is incredible. He knows his stuff and fixes things really quick!

    Reply
  109. David Fletcher

    Quickly sorted with good information thank you.
    Like the chat system

    Reply
  110. Paul Strikwerda

    My customer service representative fixed my problem within minutes, and I’m so relieved. This is one of the reasons I’m with SiteGround: stellar service from knowledgeable people!

    Reply
  111. Joyu

    Thank you so much for your help!

    Reply
  112. SOUPET Eric

    Problems always end up being resolved at SiteGround.

    Thanks.

    Reply
  113. John G Mejia

    Excellent customer service, and effective technical knowledge.

    Five stars.

    John Mejia

    Reply
  114. Ruben

    SiteGround is a great deal if you want to host your site.

    Everything is made simple, so everyone can use it. Zero worries, even when you ask to cancel the services.

    Reply
  115. John Schneider

    friendly, efficient and knowledgeable support – the best

    Reply
  116. Clare

    Wonderful technical service! Being a creative, and not technical in relation to technology, they made it really easy to get our record issue fixed, and followed up quicker then I could submit a ticket! Five Stars!

    Reply
  117. Jasen Petersen

    Site Ground’s services are amazing and their support team is top notch!

    Thank you again for all your assistance that enables us to do good things for many of those in need right now. The SiteGround team and their services are simply amazing.

    Reply
  118. John Schneider

    Moving my site to siteground was pretty simple and quick (even for me with zero tech ability) due to the great guidance and support from the siteground team.
    JS

    Reply
  119. Apoorv Jain

    Glad with your quick support. Your whole team is quite knowledgeable

    Reply
  120. Duane

    Siteground customer service is awesome. Love the user interface and all of it’s functionality.
    Best web host I’ve been with!

    Duane

    Reply
  121. Maurice Hillier

    I am impressed with the professionalism, determination and technical ability of the tech support people at SiteGround. Migrating my site was not a simple job but with this team of professionals all problems were solved. Well done!

    Reply
  122. Ahmed

    Asparuh T was a great agent, he helped me step by step and solved the issue. Thank you Asparuh T

    Reply
  123. Jimmie Stone

    Fast and Responsive!

    Reply
  124. Bill

    gave me some tips. thinking about moving my site
    Very knowledgeable and honest agent

    Reply
  125. Sabina Procacci

    Nicol has been amazing! She is very patient, knowledgeable and helped me set up my template in WordPress!
    Highly recommend!

    Reply
  126. Gerrard Fisher

    Mladen was a great help – although the automated WP transfer didn’t work, Mladen helped me resolve the final parts of the manual migration that were beyond my capabilities. Thank you!

    Reply
  127. Efrain

    Kamelia was amazing and went above and beyond to help me transfer the domain theluxurycompass.com

    Reply
  128. Ginger

    Stoyko H. was amazing! He is my hero of the day. He was a great help to transfer my database of one site to another.
    Highly recommend!

    Reply
  129. Adeboye

    Siteground is the best without a doubt. Their customer service is top notch and next to none. Every time I reach out to them for an issue, they leave me more than satisfied. I plan to get another website in the near future and of course, it will be via siteground. I don’t usually leave reviews but I just had to today. Thanks for always being there, Siteground <3.

    Reply
  130. Ümmühan

    It was a quick and enough reply. I am very pleased about it. Thanks.

    Reply
  131. Neil

    It’s not only that the questions get answered, but it really helps that they don’t make you feel foolish for asking! My most recent conversation was with Ekaterina and she was marvelous! Helped quickly and showed me the work around so I could fix it myself in the future.

    Highly recommended!

    Reply
  132. Jabran Haleem

    Lilia is so sweet and support me in the excellent way. I will give her 5 star ever. And I love her attitude and support thank you lilia.

    Reply
  133. Elly-May

    A great and quick answer on the question. And a great chat with some appropriate humour.

    Reply
  134. Venkat

    Not yet a customer. But like the prompt response via chat. Also heard very good feedback from others who are using. Not yet sure what kind of limitations there would even though it states “unlimited” in the feature list.

    Reply
  135. rose

    Brilliant chat service, sorted me out in just a minute.
    Thank you SiteGround.

    Reply
  136. Ariane C Cap

    Patient and knowledgable! Thanks for your great help!

    Reply
  137. John Wilkinson

    Really excellent service.

    Reply
  138. Joshua Arnold

    Quick response. Fixed issue right away.

    Reply
  139. AA

    Great service and support from a great team. Thanks Siteground!!

    Reply
  140. Ivan

    Comment
    Really good

    Reply
  141. Noel

    excellent sales support and service by Nikol.

    Reply
  142. James

    I was a happy customer of Site5 for years until they were taken over by EIG which ruined everything.

    Did my research and found SiteGround who is not part of EIG “take-over”, signed up for SiteGround and never looked back.

    SiteGround is still one of the best out there.

    Reply
  143. trina

    Friendly and efficient.

    Reply
  144. chris putnam

    Ivan was excellent. 5 stars

    Reply
  145. Elena

    Daniela was a great help. She was very patient.
    You always get help very fast from their online chat :)

    Reply
  146. Angela

    Great support, fast, efficient and kind. Thank you

    Reply
  147. Rey

    They’re service just blows my mind! Thanks so much!~

    Reply
  148. Mirthe

    Extremely satisfied with Sitegrounds customer service. Always there to help!

    Reply
  149. Ste Jervis

    Consistently excellent customer service from very helpful support agents

    Reply
  150. Antony Colton

    Very helpful sorted my php issue quickly and promptly.

    Reply
  151. Dhanajayan

    Extraordinary Service, Able to resolve the queries ASAP

    Reply
  152. Bernhard Aggeler

    Thanks for! the great support.
    It’s so good to have human assistance in critical moments

    Reply
  153. Keith Stokes

    As always, fantastic help and support.

    Reply
  154. yuriy leyfman

    Great service
    Thanks for your help and time.

    Reply
  155. ORAL

    GREAT SERVICE

    Reply
  156. ORAL

    VERY PROFFESIONAL REP

    Reply
  157. Rick C

    Toni M was awesome! She was professional and personable, providing me the information I needed very quickly and offered to help me with whatever I needed done.

    Reply
  158. Brenda Moragwa

    excellent work

    Reply
  159. Jude KC Crown

    So far, everyone from siteGround help center has been really excellent and helpful. I appreciate it so much. I am a newbee.. and l require a lot of quick questions and detailed instruction and they make it easy and forthright and l dont feel like the idiot that l clearly am. Haha. They are helpful, respectful and winning the contest for best help center by far. My own help center at my employment, drives me bonkers!! . And is often no help at all. It can waste part of my day. To stop and ask and need a direct answer. I wish WE got it Together like this team does. Lol. Seriously.

    Reply
  160. Kevin

    I was checking some technical facts about Site Ground and the customer support guy was very knowledgable and was able to give me all the information that I wanted. I am impressed with the service and I will purchase hosting from Site Ground

    Reply
  161. Kassie Tuba

    Ekaterina was wonderful. She listened to my problem and addressed it head on. Very helpful and kind. Excellent service.

    Reply
  162. Brent

    CommentSiteground is the best hosting company in the market space. I’ve used so many hosting companies in the past and nothing compares to site ground. Especially when it comes to customer and technical service. If you are on the fence as to what hosting company to go with, look no further. Siteground is your company!

    Reply
  163. Syed Ahmed

    Your support awesome. Easily accessible and very knowledgeable. In fact all of the customer reps I have dealt with in the past all of them were very helpful.

    Reply
  164. Marilyn Cook

    Comment
    Once again I am very impressed with this service and although I am not overly slow some things take a bit of time to get into my head and they are very patient with me which is wonderful, thank you

    Reply
  165. Norbert

    Exellent work by Bozhidar M. – resolved quickly

    Reply
  166. Michelle Stubbs

    Great quick service! Thank you

    Reply
  167. Kristen Westlake

    Brilliant tech support and friendly, caring, fast and wonderful customer service!

    Reply
  168. Kristen Westlake

    Asparuh was awesome!
    Brilliant tech support and friendly, caring, fast and wonderful customer service!

    thank you Asparuh!

    Reply
  169. Anil

    These guys are just ridiculously awesome and they never say no.

    Reply
  170. Tim Robinson

    Your support person was very helpful. I’m so grateful for the speed and level of support you were able to provide me. Many thanks.

    Reply
  171. Johan Hanekom

    Real 24/7 Support in realtime

    Reply
  172. Ashley

    I am not great at understanding servers and my old host was a nightmare- John got me through the process with minimal contact with them. He explained everything very carefully over chat (a feat in itself) and it took forever but he remained patient with me.

    Reply
  173. Courtney Porter

    Excellent service, as usual!

    Reply
  174. Barry Mey

    Dilber: patient, polite and professional Thanks for great service, as always!

    Reply
  175. Umer

    Excellent guy. Provided quick action.

    Reply
  176. Ahmad Pour Javadi

    I am more than happy every time I contact the chat service to ask my question or to find a solution to the issue I face. As all the agent are very patient and skilful and knowledgeable.

    Reply
  177. Susan Kaye

    Comment We only waited a short time to connect with a technician. She was knowledgeable, friendly and fast. Had the problem handled within 7 minutes
    Thank you for excellent customer services!

    Reply
  178. Brooke Williams

    Patient and knowledgable. Awesome customer service!

    Reply
  179. Michael

    Who knew that getting tech support could bee fun! Thank you Marin over at SiteGround. Their support is very, very solid and all reps have a deeeeeeep understanding of the systems and company they are working for.

    Reply
  180. James - iChallenge Finance

    Denis was fantastic, he resolved my domain issue ant taught me a couple of things along the way.

    Reply
  181. Felix

    Perfect support, as always!

    Reply
  182. John Yandrasits

    Nikola is a straight-up genius. He worked so efficiently and intelligently to solve my problem. Can’t thank him enough.

    Reply
  183. James Rabago

    I really appreciate the services of siteground particularly their support services like chat section. I would say I am always satisfied with their responses. It’s an excellent service.

    Reply
  184. Stephen Newdell

    The man did a great job fixing email settings for me. I cannot ask for more!

    I will advise you, older eyes do not see pastel blue and gray well. Sometimes these colors and thin non serif fonts actually “disappear” and ARE NOT seen. I recommend you make the chat and this form to use Georgia or Merriweather, 14 point type, and 0000 BLACK

    I’m very thankful for your help and for Ivaylo’s help today.

    Reply
  185. Larry Ortega

    Well done. Called it in late, when I got up the next morning it was fixed. TYVM

    Reply
  186. Lee Johnson

    Fast and efficient as always.

    Reply
  187. Brent

    Siteground is the best hosting provider period! The support is rock star quality!!

    Reply
  188. Tricia

    Efficient and awesome service by Dimitar! Really appreciate his prompt help. Siteground’s customer service support is always amazing. Thank you so much!

    Reply
  189. Ann Mulhern

    Marin was great to help me with a complex issue and then escalate me up to someone who could fix the problem. I do appreciate Siteground tech support.

    Reply
  190. Shilpa

    My query was addressed quickly & also the solution to the problem was well explained , Kudos !

    Reply
  191. ASRI TARIK

    I had a blockage during the registration steps but with the Site ground agent Mr. Alexander everything is resolved perfectly

    Reply
  192. Ana

    My questions were answered instantly, I did not have to wait.

    Reply
  193. Stephen Newdell

    I had a complex set of questions about my payments and billing. This lady handled all of it competently and was very patient helping me. Many thanks for the Chat support. Chat here is 85% of why I host with SiteGround.

    Reply
  194. Mohd Harun Abd Jabbar

    Best customer support I have received. Almost 2 hours of chat support. Thank you..

    Reply
  195. Mateo Ziko

    Great support as always.
    It took a little more time then usual to resolve this issue, but I understand it was a complicated one.
    Thank you Siteground team

    Reply
  196. roger chapman photography

    great hosting, love the non-panel interface, so much intuitive. Support is always great as well :-)

    Reply
  197. Patrick Barker

    The reports of good support was the sole reason of transferring to siteground after many years of extremely poor support from another provider.
    I’m glad to say that I have not been disappointed.

    Reply
  198. Mario Kainzbauer

    Best support EVER. PERIOD.

    Never seen a support which is as good as siteground! Top Company! Love to work with you :-)

    Reply
  199. Richard orio

    as I have experience the customer support its the best among others you deserved to get 5 star in just a minute fix the issue superb. thanks guys

    Reply
  200. RickW

    Top support – as always.
    Fast – to the point, and informative too.

    Thanks Vasil!

    Reply
  201. Jonathan

    Was having issues accessing cPanel because of my locations network configuration. Agent was able to assist with all my cPanel needs to get my site up and running quickly.

    Reply
  202. adrian

    fast response, problem fixed quick , thanks

    Reply
  203. Erhu Oshodi

    Brilliant Service, it was quick and efficient and no problem is too big. Thanks!

    Reply
  204. Name Constance

    Thank you Atanas V

    Had a problem and not only did it get answered quickly and efficiently but Atanas V was polite and offered positivity and happiness…what joy to deal with lovely people over the net!

    Reply
  205. Eric

    I’m not sure SiteGround is fast to load a page. But their support is top notch.

    Chat response time is almost instant… never more than 5 minutes.

    I imagine all these young, bright, English-speaking Bulgarians sitting their offices in Plovdiv, Stara Zagora or Sofia with their feet on the desk, waiting for a customer to throw a gnarly problem at them. Without exception, they’re polite and efficient. If they can’t solve your problem, they escalate it to advanced tech. Sometimes they’ll help solve a problem that isn’t really a SiteGround issue. Just to be nice.

    That kind of fast, competent support is a rare thing these days.

    Reply
  206. ufuoma

    I practically literally had headache trying to sort out migration. Desislava Hr helped me solve my issue i was battling with for hours in less than 30mins, i really must commend his customer service, patient, listens to solve your problem. deserves a raise…lol

    Reply
  207. Beau Wickboldt

    Great service. Eliza D. was courteous and efficient, she fixed my issue and my day :)
    Five stars!

    Reply
  208. Beau Wickboldt

    Great service, Eliza D. was courteous and efficient. She fixed my issue and made my day :)
    Five stars!

    Reply
  209. Matthew Harwood

    Brilliant support from Ivelin V. Efficient, clear, reassuring, endlessly patient with my novice enquiries!

    Reply
  210. Daljeet

    Have had to use the support a LOT during my site migration and they’ve been helpful every step of the way. Really appreciate it.

    Reply
  211. Paul Hatzenbuehler

    Lilia was excellent as she solved the problem immediately (automated system failed to send me a reset password e-mail). Thanks for the excellent support.

    Reply
  212. Liam Feltham

    Nikola.N, thank you and thank you SiteGround. Outstanding service, super helpful and patient. Can’t wait to see my site on this.

    Thank you

    Reply
  213. Maria Vetro

    Great work , just awesome thanks once again.

    Reply
  214. Bidhan Kar

    very helpfull

    Reply
  215. Lena Eriksen

    Great customer service as usual!! My php update issue is finally fixed :)

    Reply
  216. Jack Barker

    Accurately identified the problem and proposed a solution that worked. Excellent service from Siteground as ever.

    Reply
  217. Andrea Spiriti

    Technical support has been very good.
    Please change your procedures to avoid your customers have any issue with renew process.
    All info should be always available into control panel/billing/renew

    Reply
  218. Tom Landon

    Bozhidar helped me so great! Thank you, thank you, thank you! All the best!

    Reply
  219. Anthony Adjei

    Great customer service experience

    Reply
  220. Uche

    support was great

    Reply
  221. Danielle

    Viktor was amazing. Like, that is some of the best customer service I have ever had. I felt safe being new to this and asking a million questions. He even found resources from WP to help me if I needed them. He was so patient and kind. I am happy I ended up at SG and look forward to the services you offer. All the gold stars for Viktor!

    Reply
  222. kushal

    best support

    Reply
  223. xavier

    As a whole your support has been great but as of today Daniel Bal just cemented that fact. He was quick, but professional and the icing in the cake he was able to help my question and needs.

    Reply
  224. Rosie Christie

    I am new to using SiteGround and I have been overwhelmed by the incredible service. They resolve my issue promptly and have helped me tremendously. Keep up the great work.

    Reply
  225. Sharad

    Awesome team. Really helpful and knowledgeable.

    Reply
  226. vishal

    siteground support is superb

    Reply
  227. astrid van hensbergen

    excellent help, even if i had a super stupid question, she helped me really well.

    Reply
  228. Duru Henry

    Simply the best. Very patient and nice

    Reply
  229. chinonso nwaigwe

    Had a wonderful time with him as he assisted me with my site issue, I truly appreciate the help I received, thanks once again. I was pleased with the service

    Reply
  230. Kris Moller

    I had 10 questions, which Svetoslav G answered in about 20 minutes – every question answered directly to the point. I must say this is the best interactive customer support I have had i=on the internet. Knowledgeable. Precise. Courteous. A pleasure to have found him. I may just now become a customer :-) Thank you Svetoslav.

    Reply
  231. Kris Moller

    I had 10 questions which Svetoslav G answered in around 20 minutes – very directly, knowledgeable and courteous. Best interactive customer support I ever had from a Support Centre. I may just now become a customer because of this support. Thank you very much :-)

    Reply
  232. Daniel Kagan

    helpful, simple, fast :)

    Reply
  233. lee stemm

    Great support today, great to be helped by your team who are patient when I was completely having a tech meltdown – thank you

    Reply
  234. Mark Law

    Very impressive support!

    Reply
  235. Robert H Snow

    I definitely hate chat rooms. But Vladislav was of great help. It was expedient and knowledgeable and when in doubt would look it up. If Chat rooms was this pleasant I would start using chat rooms!
    Bob

    Reply
  236. Andy

    As usual, excellent customer service from Siteground. I’ve been with them for more than 10 years and their customer service is consistently outstanding. Today I needed a website transferred from another provider and this was done by the team for a very reasonable price really quickly. Impressed as always

    Reply
  237. Michael Broderick

    My site went down after installing a plugin. I didn’t know where to start, but SiteGround support had me up and running again within 30 minutes. Thankyou!

    Reply
  238. Frank

    I love these guys. Nothing wrong with my previous host (they were excellent too) but SiteGround just rocks.

    Reply
  239. George Thornton

    Quick and thorough response with plenty of useful links and follow up.

    Reply
  240. Sumanth Ac

    nice customer support

    Reply
  241. joga singh

    your services are excellent but pricey. Right now I cannot afford it

    Reply
  242. Sumanth Ac

    wonderful customer service by siteground. Fully satisfied. well appreciated

    Reply
    • Bill Stanton

      Aleksandar Ts. assisted me. I had several questions about transferring the hosting of my current website. He was very helpful and knowledgeable. He did everything that I would expect a customer support person to do. Excellent.

      Reply
    • Lateia

      Customer service is excellent! The issue is always addressed and solved in less than 24 hrs.

      Reply
  243. Matthew

    The SiteGound team are always very helpful! Veronika P. has to be one of the most patient and supportive assistants I’ve encountered – try SiteGround and see for yourself :)

    Reply
  244. Terry - myTjoeRadio stations

    Needed one of my sites grafted to a new hosting plan. I used the expert service to make the move and it was done flawlessy, saving me many hours of work and frustration.
    Thank you!

    Reply
  245. Rizwan Liaqat

    Excellent support

    Reply
  246. shahadam

    the chat was very helpful, i had a lot of questions about the migration process and they answered them all with very clear answers, thank you all for your hard work.

    Reply
  247. Vivienne Grimston

    Fantastic service. I have been with Siteground for 10 years for all my pwn websites and client’s websites – always great.
    Thank you guys.

    Reply
  248. Vivienne Grimston

    Excellent result – saved me hours of unnecessary work –
    Many thanks :)

    Reply
  249. MARIANO DE ARANAGA

    Great support, solved my issue in 5 minutes and now everything is running great.

    Reply
  250. Lesley

    Nayden was a very kind and helpful.

    Reply
  251. Pungkas Nataatmaja

    SG rocks, have had numerous support chats with them and always curteous, patient and very helpful! Dzhanan today was so good too – 45 min and left me happy where I was stressed out before. THANKS SG

    Reply
  252. David

    Quick and helpful

    Reply
  253. Robine

    I am a big fan of the customer support! Simply the best there is.

    Reply
  254. Roderick

    Excellent Work

    Reply
  255. JB Burayag

    Amazing Support! Better than anywhere else! Thank you Petar!

    Reply
  256. Ben W

    Simply put – it all works! Just the best service I have encountered. Great help desk, always effective, prompt, what more can one say. Hopefully one day I shall get to Bulgaria to meet some of these great people.

    Reply
  257. Chikezie Benson

    Very impressive and helpful.

    Reply
  258. web

    I cannot log into my account and all support options require you to log in.

    I cannot find a support or contact number/email anywhere. Therefore this is the only point of contact I can find.

    Please please open a ticket for me.

    Reply
  259. Makinde Damilola

    Very fast customer support.

    Reply
  260. Louis Dallara

    Great quick re[pair of my spam email issue.

    Reply
  261. Chris

    Best hosting provider and the best support ever!

    Reply
  262. Bula

    Thank you so much Toni M for such great support. Siteground really has one of the best support. Thank you for standing by me throughout the whole process.

    Reply
  263. Travis Causey

    I have tons of sites hosted through Siteground.com. It’s been a couple years since I made the switch and even though I own hundreds of websites, I still get hung up. Support with Siteground is the best! Its why I refer everyone I know and keep hosting sites with them.

    Reply
  264. Wolfgang Gruber

    Great support! Other providers could learn from Siteground how support should be done. Thank you for the help!

    Reply
  265. Michelle Drinnan

    After spending hours trying to fix an error, customer service fixed it in ten minutes. And went beyond to ensure my security was correct. Thankyou!

    Reply
  266. Simba Phith

    Petar A was amazing, I paid for siteground but had did something wrong during the process, I paid the cost for siteground to host, But then WordPress was also trying to charge me 276.00 for the year just to install the plugins I thought it was strange, was real pissed off because I didnt know what was going on, But Petar fixed the issue more then satisfied with the help

    Reply
  267. Philippe Koninckx

    I am not a professional but an academic gynecologist/surgeon who started information for patients 20 years ago .
    With time I learned that professional coaching is essential to maintain a website. Elegant-themes and Siteground are providing this help in an excellent way.

    Reply
  268. gc salgueiro

    Daniela was diligent in helping me solve a problem with one of my plugins that went rogue and prevented me from accessing my wp admin.

    Reply
  269. Sem Vande Capelle

    Gabriel P helped me out during a 40 minutes long chat session.
    He managed to provide me all the information in a structured way.

    What can I say, SiteGround’s support service is outstanding!
    Appreciate all your effort and time.

    Recommend 100%

    Reply
  270. Clinton Cogswell

    Nikol was very helpful. She was very professional, polite, and had timely answers to all my questions.

    Reply
  271. Giles Potter

    Great work. Viktor was really knowledgeable and helpful.

    Reply
  272. Lukas Weber

    I love these guys so much! Treat your customer like a king and you win! That’s exactly what SiteGround does. They are rocking the game. For real, I would give them tips if they had that option. They are so kind, fast, responsive, competent and supportive. This is truly the best customer service I’ve ever had the pleasure of being assisted by. And, dear Managers, all of your agents are awesome, but Viktor P. is my favorite, my vote goes for him for Employee of the Month!!
    Thank you for everything and I am happy to keep being a customer for many years to come!! <3 Merci!

    Reply
  273. Linda Schrauwen

    Great customer service

    Reply
  274. Daniel Cloutier

    Quick reply, great support !

    Reply
  275. Jason Russell

    Excellent service, as always!

    Reply
  276. Oliver

    Great support! 10+

    Reply
  277. IconicAuslan

    Excellent customer service. Easy to follow instructions. I recommend this SiteGround to anyone who starts a new website for the first time.

    Reply
  278. Wilson

    Best help when most needed! Knows what needs fixing and how. 50 stars!

    Reply
  279. stefan

    Comment Sales and Tech support Very helpful

    Reply
  280. michal

    They are really helpful when you need them !

    Reply
  281. chris Berg

    Great customer relations

    Reply
  282. Angie

    Customer service was quick and helpful, even when the problem turned out to be outside of their services.

    Reply
  283. Amy

    I was worried that getting everything up and going would be daunting. With a short message to the tech rep my WordPress site was set up with Divi site builder installed. Way simple!

    Reply
  284. Philippe Koninckx

    Comment. Friendly and effective. I am not a professional and did contact several times last week. I am happy that I joined Siteground

    Reply
  285. Eric Watterson

    very helpful! Thanks so much!

    Reply
  286. Vicky

    Great Support. Stefan is awesome. Thank you

    Reply
  287. Bruce

    SiteGround has been great for me. I am not a tech person and each time I contact support, they quickly and efficiently address the problem.

    Reply
  288. Migs

    Customer Service is Excellent. They did not lose patience when my site was down. They gave me step by step suggestions and now my site is back!
    Happy to be on Siteground ^^

    Reply
  289. Christina

    Comment
    Thank you to Siteground’s tech support that helped me quickly get set up. I appreciate both the availability of chat as well as phone options. SIteground did great!

    Reply
  290. cory mckenzie

    Really helpful and knowledgeable. Always great needing help with you guys. Thanks much

    Reply
  291. Noah

    They deliver every single time! I’m very happy with them.

    Reply
  292. Edward

    Exceptional and speedy response and fix from the SiteGround team once again.

    Reply
  293. Fabio Tortora

    In tanti anni di utilizzo di servizi di assistenza in chat è la prima volta che vengo assistito in maniera rapida, chiara e sopratutto risolutiva. Grazie davvero!

    Reply
  294. Pedro Lopez

    gracias por su ayuda, fue muy importante para solucionar mi problema

    Reply
  295. Bazi Hassan

    Excellent support team,

    Reply
  296. Mubarak

    I’m really happy with your services, I highly recommend Siteground.

    Reply
  297. Danielle Alamares

    Kiril extended my deadline of payment which is really helpful!

    Reply
  298. Tejender Singh

    :) Good support

    Reply
  299. foo

    Comment. Very good help.

    Reply
  300. Daniel Ukaji

    Very fast response from. I’m glad I joined Siteground

    Reply
  301. Alan

    Boris was quick and easy. He knew what he was doing and what I needed to know.

    Reply
  302. Tara Kate

    I love SiteGround! I am a *former* GoDaddy customer and I am so glad I switched to SiteGround. Their customer service is absolutely fantastic. Highly recommended!

    Reply
  303. Edward Cox

    As usual, Fast and Friendly support in plain english with an excellent outcome.

    Reply
  304. Rangan Freelancer

    Good service

    Reply
  305. Pieters

    Quick, helpful and patient. Very happy with the service!

    Reply
  306. Said Hassan

    The customer service with Site Ground is the best I have seen so far

    Reply
  307. Steve Ramsey

    Diana K. was friendly, knowledgeable and efficient providing exactly the answers I needed.

    Reply
  308. Tom

    Great service!

    Reply
  309. Emmanuel Haranguis

    He was really patient ! And very grateful he could help me out!

    Very Pro ! More than glad

    Reply
  310. Jeymi Ballesteros

    The help center live chat is the best. They respond immediately and always solve the issues. Awesome

    Reply
  311. Samuel C carpenter

    always great you don’t have to ask

    Reply
  312. Patrick

    Siteground has a good team. Answers for help and support always fast, simple and friendly

    Reply
  313. brennan

    Siteground’s 24 hour support is fantastic and prompt. I would highly recommend this service to anyone looking for hosting.

    Reply
  314. Henry Hu

    The helper was 100% patient and really nice to help me out through all the requests. Thanks for SiteGround having this professional person to unload the stress that I cannot figure out alone.

    Reply
  315. Huong Vo

    Viktor was SO helpful and gave me the assistance I needed so quickly. This is why I love Siteground. Customer service is amazing!

    Reply
  316. Felicidad

    Plamen, did a great job in guiding me and answering all my queries. Employees like him deserve recognition.

    Reply
  317. Jerina Vincent

    excellent customer care as always.

    Reply
  318. SH

    It was great that IT support guided me, so I could solve the issue myself. and explaining the reason why we did what we did. Great strategy educating customers. increases loyalty and decreases potential incidents, as now I know how to solve similar issues :). Thanks!

    Reply
  319. Guy R Cook

    He was the best of the rest, I called twice on the phone and was told to wait for propagation and all would be well. That wasn’t the correction, when Stefan disabled the Yoast SEO plugin, that is what made things better. He was great.

    Reply
  320. Peter

    he is best, quick to respond, resolve the error

    Reply
  321. Alicia Gifford

    ALWAYS so helpful!! I absolutely love SiteGround!!

    Reply
  322. Steven Eicher

    Thanks for the great work

    Reply
  323. Christopher

    1st class

    Reply
  324. Jay

    She is a very talented and smart person. She has recovered the issues within 5 min, am so happy about her performance.

    Reply
  325. rabah aldoori

    nice and faast

    Reply
  326. sunny

    very calm and informative behaviour

    Reply
  327. Chiara

    Really great stuff, I had a great and kind support from very nice people, nevera felt judged.
    All the indications were given in a very friendly tone and most of all were super easy yo understand.
    I really appreciated you help! Thank you

    Reply
  328. Jake Miller

    Yet another instance of prompt, polite, and helpful support from the SiteGround team!

    Reply
  329. Suzy

    Great job

    Reply
  330. Marius Niescior

    Pavlin was a great help in answering all of my questions. After chatting to Pavlin I feel more at ease moving all my clients over to Siteground. Great to know that you guys offer such good support and please give Pravin a huge raise for his professional yet personal touch. Can I give him 10 stars?

    Reply
  331. Gerda

    Great help! Very quick in solving the issue and very nice guy to interact with. Hope to have his help again in case I run into a problem again.

    Reply
  332. Roderick Samuel

    wish every siteground employee was like this! seriously

    Reply
  333. abdulmajid

    Thanks for the great support

    Reply
  334. Mr. Vardhman Soni

    she is patient and understanding

    Reply
  335. Sibin Spasojevic

    I would like to thank the Siteground team for their services, I’m very satisfied.

    Especially the chat support which is always fast, helpful and all the people are very kind and patient.

    Thank you, Siteground team!

    Reply
  336. Haroon

    Great support. Extremely professional, supportive, patient & cooperative.

    Reply
  337. Chris Levine

    They’re fast, and simple. Love these guys (gals)!

    Reply
  338. Dvir

    super professional and fast support!

    Reply
  339. Radu

    For the first time I turned to the technical service, usually alone I insisted on clarifying the situations. I was amazed at how quickly he responded, he understood my situation from the first, he clearly explained the solution to me and finally he proposed my support so that we could take steps together. If this is always the case here on the site then great respect from me. Very rarely nowadays to find a capable and fast technical service. Respect for such an attitude towards the client.

    Reply
  340. Nurul

    Awesome support as always! That’s why I love SiteGround.

    Reply
  341. Tiemen

    Very friendly, taking the time to explain everything in detail and walk you through issues on hand. Thank you!

    Reply
  342. Faizan Shahid

    Execellent all round!

    Reply
  343. Pablo

    I was referred to use Siteground from my web developer, and it was a little afraid to the “unknown” and being a Gsuite user. The decision was the best, servers and experts solutions are way better than I got from G Suite. I had a really big problem and my site was down, but siteground in just a few minutes identified the issue, resolved it and provided incredible fast solutions. It was my first contacted them and I’m so glad for the incredible and great support. I hope to keep the same quality of customer services and support. I’m really happy!

    Reply
  344. Stylianos

    Ekaterina was wonderful and very helpful. She managed to resolve our issue in no time

    Reply
  345. Asit Aithal

    You rock, dude. Awesome support. You got it.

    Reply
  346. Laura Tran

    Amazing service. Always great at answering my questions. Quick to resolve my issues.

    Reply
  347. jen

    great service always!

    Reply
  348. Jason

    No waits, no upselling BS. I freaking LOVE Siteground support. You guys are rockstars!

    Reply
  349. P. Sharpe

    Always there when you need them… but also always coming up with a solution
    Thanks to Team as always

    Reply
  350. Md. Ishtiak Ahmed

    Amazing Service and Great Support Team as always

    Reply
  351. Vanda Cruz

    Great support, Plamen N. really helped me. Thank you

    Reply
  352. chase

    very kind definitely experienced and very helpful

    Reply
  353. Marc

    Amazing support from Veronika. Thank you!

    Reply
  354. Kirk Cuthbert

    Had a question for billing on renewal of my plan. The customer service agent, , resolved the issue quickly and effectively. Great support is always welcome.

    Reply
  355. Trevor Duffy

    Siteground has been a great company to work with. Thank you for the good service!

    Reply
  356. Gustavo Pelogia

    Preslav was very helpful and a pleasure to talk with. Helped me to solve the problem step by step, pretty funny too! :)

    Reply
  357. Camille

    Daniel was great at helping me fix my redirect loop on my site as well as educating me on why it happened. A great and speedy interaction.

    Reply
  358. Hazim Alghamdi

    Vladimir is an outstanding guy. Thanks Siteground for hiring such man.

    Reply
  359. Sami Kabir

    Excellent

    Reply
  360. Thomas

    Quick and efficient. Top notch support from SiteGround again!

    Reply
  361. MARCUS

    I am impressed with the sped of which Siteground Tech Support respond and reply to my trouble ticket! They are helpful and courteous. My issue was frustrating but turned out to be a setting on my end that took a while to diagnose and correct.

    Reply
  362. Sam D.

    Julian J. provides wonderful service. He is by far the best customer support representative I have EVER had. All of Siteground’s support representatives have always been extremely helpful, patient, and genuine. Excellent work!

    Reply
  363. Omran Saimeh

    Great Service, experienced people

    Reply
  364. Tracey M.

    The customer support is great!

    Reply
  365. Andrew Sepulveda

    Thanks for answering all my questions! :)

    Reply
  366. Adam Hawil

    Great knowledge and very helpful with every step needed for my issue.

    Reply

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