UNIQUE WORDPRESS HOSTING
UNIQUE WORDPRESS HOSTING

WordPress Support Services 24/7

written by WP Fix It

March 4, 2021

Finding a full list of WordPress Support Services that can cover the entire range of WordPress support that you may need to maintain a successful online presence could be a daunting task. There are several companies online that offer WordPress Support Services but many and most offer these services at a monthly cost.

It seems that nowadays most services that are available have a subscription based business model. These monthly subscription prices can really add up and chip away at your overall finances. Adding an additional monthly expense for WordPress Support Services is an option that is available but is not something that you must decide on to get the support you need ensuring that your WordPress website is working as it should.

Back in 2009 when we started our WordPress Support Services business we decided that we were not going to take a monthly payment plan approach in selling support for WordPress users. We wanted to create a WordPress support environment that allowed users to pay a flat fee when they needed support for a WordPress issue they were dealing with on their website. Back in 2009 there was only one other company that was advertising and offering WordPress support which was called WP Curve but their entire business model was based around a monthly subscription.

We decided that we will completely change the way users could pay for support when needed. We hit the market strong and unique in December of 2009 and WordPress support has never been the same.


WordPress Dominates

WordPress is absolutely the world’s most popular and widely used content management system and now is responsible for powering 40% of all websites on the internet. View WordPress market share stats.


It has been a pretty wild and enjoyable ride in the world of WordPress Support Services since 2019. Back when we listed our very first support service for sale, we only had one. This was our General Support Service which we still offer today and is our most popular support service.

 

We modeled our General Support Service after the Apple support service. Users that needed help with fixing an issue on an Apple product would contact Apple support and for a fee of $49 the Apple support department would service the request until it was resolved. We adopted this same support flow and created our General Support Service with a cost of $39. The offering was to service and resolve any single WordPress issue for $39 and if we could not fix it for a customer we would issue a full refund.

General Support was our core and only support offering for the first two years in business. In May of 2011 we launched our Infection Removal Service. This allowed us to take this very specific type of WordPress issue and put it in the hands of an Infection Removal Specialist. We also found out through the earlier years that the $39 was not enough to cover the labor intensive process of removing an infection from a WordPress website and also securing it from future attacks.

Then in April of 2012 we expanded our offerings even further and created a Speed Optimization Service. We saw the need through the requests of our customers that there was a gap in the WordPress Support Services market when it came to optimization of WordPress websites.

As we continue to analyze the data and information from previous resolved support requests that our customer submitted it gave us many additional ideas for other services that WordPress users desired. Our goal has always been since the Inception of our WordPress support services company to offer flat fee support for any WordPress issue when a customer needed it. This detailed analysis of past support requests gave us a tremendous amount of insight to create issue specific support offerings.

Fast forwarding to 2021 we are extremely excited to have a full list of WordPress Support Services totaling 14 different support offerings. One of our most proudest accomplishments would be our unique WordPress Hosting Platform that we created which is fully focused on WordPress management. Take a look at the full list of all of our WordPress Support Services below and feel free to click on any one of these to learn more. If you have an idea for a service that would be beneficial to the list below we would love to hear this in the comments section.

MOST POPULAR SERVICES

GENERAL SUPPORT

GENERAL SUPPORT

Are you having an odd issue with your WordPress site? Let us fix it for you right away for a flat one time fee of $39. EASY!

INFECTION REMOVAL

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INFECTION REMOVAL

This very detailed service will make sure your WordPress site is fully cleaned and secured to prevent future infections.

SPEED SERVICE

SPEED SERVICE

Want to take your site from slow to FAST? This service will identify and repair all the speed issues you are having.

HOURLY SUPPORT SERVICE

HOURLY SUPPORT SERVICE

Purchase a block of support hours to complete and WordPress task needed. Hours purchased never expire.

HOSTING & SUPPORT

HOSTING ALL ABOUT WORDPRESS

Not only do we provide fast and secure hosting, we also include a range of WordPress support with all hosting plans and a one of a kind WordPress Toolkit.
TUNEUP SERVICES

SITE TUNE UP

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SITE TUNE UP

Not sure if all is working as it should? Allow us to do a WordPress Tune Up and check the key function points on your site.

WOO CHECKUP

WOO CHECKUP

Running an online store can be a lot of work. We can verify all is working as it should and provide a detailed report on any issues.
PREMIUM SECURITY SERVICES

INFECTION REMOVAL

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INFECTION REMOVAL

This very detailed service will make sure your WordPress site is fully cleaned and secured to prevent future infections.

INFECTION INSURANCE

INFECTION INSURANCE

Keep peace of mind knowing that if your WordPress site ever gets infected or hacked, we will clean it out right away.

SITE SETUP SERVICES

SITE MIGRATION

SITE MIGRATION

We will migrate or clone your site to any location of your choice fast and pain free with no issues.

SSL HTTPS SERVICE

SSL HTTPS SERVICE

It is so important that your site loads using HTTPS. This will make sure all is loading fine in HTTPS.

BACKUP/RESTORE

BACKUP/RESTORE

Having a good Backup/Restore strategy is critical to making sure you are ready for the worst.

PHP COMPATIBILITY

PHP COMPATIBILITY

We will complete an extensive site review to ensure your site is running smoothly on newest PHP.
FREE SUPPORT OFFERINGS

FREE SPEED AUDIT REPORT

FREE SPEED AUDIT REPORT

We will run a full and complete speed optimization audit on your website to inform you if your site is fast or slow.

FREE INFECTION SCAN

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FREE INFECTION SCAN

We will run a full and complete infection scan on your website to inform you if your site is infected or not.
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